Just a Straight Shooter Who's Been at This a Long Time.
I didn't start out in telecom. I have a degree in accounting, spent twenty years in the optical industry, and traveled forty weeks a year until I finally said enough — my family deserved better than that.
In 1999, something crossed my desk about the internet. I didn't know much about it, but I had a feeling it was worth paying attention to. I made the jump, spent eight years at AT&T learning the industry from the inside, and then started my own agency because I believed there was a better way to take care of clients than what I was seeing.
That was over twenty-five years ago. Some of my clients have been with me ever since.
Here's how I think about this work:
Nobody wants to buy anything. Everybody wants to solve a problem. My job is to figure out if I can actually solve yours — and if I can, we'll work together. If I can't, I'll tell you that too. My accounting background taught me to look at things differently than most people in sales. I'm not looking at a commission. I'm looking at whether this makes sense for your business. I'm also selective about who I work with — not because I'm difficult, but because the relationships I build are long term. I want clients I can genuinely help, and who want a real partner in their corner. The clients I have now are so loyal that they forward me competitors' offers and tell me to handle it. That's the kind of relationship I'm looking for.
My rule hasn't changed in 25 years:
You come first. The service comes second. I come last.
Here's how I think about this work:
Nobody wants to buy anything. Everybody wants to solve a problem. My job is to figure out if I can actually solve yours — and if I can, we'll work together. If I can't, I'll tell you that too. My accounting background taught me to look at things differently than most people in sales. I'm not looking at a commission. I'm looking at whether this makes sense for your business. I'm also selective about who I work with — not because I'm difficult, but because the relationships I build are long term. I want clients I can genuinely help, and who want a real partner in their corner. The clients I have now are so loyal that they forward me competitors' offers and tell me to handle it. That's the kind of relationship I'm looking for.
My rule hasn't changed in 25 years:
You come first. The service comes second. I come last.